Terms and Conditions

This section sets forth luccaantiques.com's Terms and Conditions of sale on www.luccaantiques.com ("website"). By completing a purchase with us you agree to follow these Terms and Conditions and to be bound by them.

Purchasing Terms

Lucca creates furniture, lighting, and decor of natural materials and sells European antiques and found objects. These products have variations such as imperfections, knots or graining, and may exhibit characteristic signs of use/age or an artist's hand. We consider these the proud hallmarks of rarity, natural materials and of hand-craftsmanship. Due to the unique nature of our products, customers enter a binding commitment when completing their purchase.

I understand that all Lucca lighting is electrified for store use and is not UL certified. If you require the lighting fixture to be UL certified, Lucca is not liable for any damage or additional cost that may incur through an outside vendor you contract.

I accept the product as is, and I understand that there are no refunds, exchanges or returns on any products I purchase from Lucca Antiques. 

I agree that, if Lucca reaches out to a delivery company on my behalf, Lucca is not responsible for any action done by the delivery company. If damage to items occurs, the customers must work with the shipper to deal with any claims of damage. Lucca Antiques will not accept any liability, nor will we accept returns or exchanges of items damaged by shipper.

General Terms

Lucca Antiques maintains a retail location in New York, under no circumstances can items purchased online on the Lucca Antiques website be cancelled, exchanged, or refunded through Lucca Antiques retail locations. 

All vintage furniture, objects and fine art items are non-refundable and therefore considered final sale. We do not accept any returns or exchanges of Lucca Antiques online purchases unless the item was damaged in shipping. 

All prices and services featured on our website are quoted in U.S. dollars, are valid and effective only in the continental U.S.  

Every effort has been made to ensure the accuracy of color, condition, prices, item numbers, availability, and dimensions; however, we cannot be responsible for photography or typographical errors. Lucca Antiques reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions even after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lucca Antiques will issue a credit to your credit card account in the amount of the charge.

Depending on material, production techniques or how product is cared for (such as, extreme temperature changes or incorrect cleaning methods), product may alter in color, finish, size, or other features this is the nature, and beauty, of purchasing vintage, handmade product. Lucca Antiques is not responsible for any product alterations after purchase from Lucca Antiques.

Legal

We may update or modify these Terms and Conditions at any time and without prior notice. For this reason, you should review our Terms and Conditions each time you purchase products from us. This website and all its contents are protected under copyright by Lucca Antiques, Inc. with all rights reserved.